
VIP Membership
Regular price $20.00 CADLove treating yourself to delicious lip balm and being the first in line to buy our newest products? Our VIP Membership is for you!
Your VIP Membership entitles you to
- 10% off all regular priced products for a whole year with your exclusive VIP discount code
- Early access to every launch, event and flavor of the month
FAQs
How do I activate my discount? After you purchase your VIP Membership, you'll receive an email with your exclusive VIP discount code that is valid for one year. It is associated to your email address so only you can use it, so be sure to keep that email handy.
Can I use my VIP discount on items I buy today? Yes, but you'll need to place two different orders. First, purchase your VIP membership on its own - once your order goes through, you'll receive an email within minutes with your exclusive VIP discount code. From there, place your second order with the items you wanted today and use your VIP discount code at checkout to receive your 10% discount.
Can my VIP discount be combined with other discounts codes? Your VIP discount cannot be combined with other discount codes.
Can I cancel my membership and get a refund? Unfortunately, we cannot offer refunds or reimburse pro-rated amounts for the remaining year of your current year's membership. Your membership will not auto-renew.
When will I be charged? You’ll be charged as soon as you purchase the VIP Membership, but the membership does not auto-renew. Only want the membership for a year? No worries, it’ll expire on its own! Want to stay a member for even longer? We’ll email you when it’s time to renew your membership.
Can I use my VIP discount on Gift Cards? No, Gift Cards are excluded from this offer.
*This is a digital membership, nothing will be shipped to you. 10% discount cannot be combined with other discount codes. VIP discount cannot be used to purchase gift cards and is not applicable on shipping protection and shipping fees.
Is it a scrub? Is it a lip balm? It’s both! Our exfoliating lip balm contains delicate sugar crystals that will gently smooth away rough skin from your lips while leaving them deliciously moisturized.
But what exactly do you *do* with an exfoliating lip balm?
Apply the same amount as you would lip balm and gently massage into your lips. You can wipe it off after a few minutes, but we recommend to keep working in until it’s absorbed to get the full benefit of all the oils and butters in our formula. And yes, you can lick off any extra scrubby bits too!
More tips:
- This product isn't for use in the shower or bath and must be kept away from water and dampness.
- It's best to keep this product cool before using and it can be popped into the fridge for 15 minutes if ever the heat has made it a bit soft.
- A little goes a long way! We don't recommend twisting up too much of the product as it might cause it to crumble.
- Your lips are delicate so scrub gently. This product has a cumulative effect, so if your lips are very rough, you'll see them get progressively smoother if you keep using our exfoliating lip balm over time.
- If your lips are broken or bleeding, wait until they've healed to use this product as applying it to broken skin may cause further irritation. And if at any point, irritation occurs, discontinue use.
Exfoliating Lip Balm Ingredients: sucrose, theobroma cacao seed butter, cera alba (beeswax), cocos nucifera (coconut) oil, caprylic/capric/myristic/stearic triglyceride, natural aroma (flavor),tocopherol
Although we use flavors to achieve our scents, our regular lip balms don’t have a taste, but our exfoliating lip balms, which contain sugar, do! Learn more here.
We’re not psychic, but we’ve got a feeling there’s some happy-mail in your future, and how soon depends on the shipping method you choose.
It All Starts Here
We pack all of your orders here in Dieppe, New Brunswick, Canada and it takes up to 10 business days to prep your goodies for you. We ship within Canada and the US, and you'll see custom rates for your address pop up at check out.
FREE Shipping
Spending $30 or more is pretty much like winning the lotto because we’ll be shipping all of your goodies off to you for FREE to anywhere in Canada. These parcels are going snail mail with a stamp (so no tracking), but within a few weeks you’ll be doing a happy dance at the mailbox.
In the US? Our FREE shipping kicks in at $30 and will include tracking. Once shipped, US orders take 8-20 business days to be delivered
Flat Rate Shipping
Don't qualify for free shipping? We've got some great flat rates for you! Any shipment under $30 qualifies for our $4 flat rate to anywhere in Canada. These go by Canada Post Lettermail, so they don't include tracking and insurance.
In the US? We've got a flat rate of $7 USD that kicks in on orders all orders below $30, and it includes tracking. Once shipped, US orders take 8-20 business days to be delivered
Need it Real Fast?
We’ve got options for you! All of the upgraded shipping options that are available for your address will automatically show up at check out.
Shipping Protection
Want some reassurance about the safety of your package? By selecting Package Protection at checkout and paying a small percentage of your order subtotal, your order will be protected from damage, loss, or theft.
For all the nitty-gritty, be sure to read through our Shipping Policy.
Returns and Exchanges
Just like underwear, lip balms aren't the sort of thing you can try and return, but we've got your back if you find something's not right. Just get in touch to let us know about your issue and we'll get on it asap. Curious about what's normal, what's not and how we can help with? See our full Returns + Exchanges policy here.
Need to return a lip balm holder? If they're still brand new and unused, we can hook you up. Get all the details here.
I know I will get more than the $20 I paid back! I am so looking forward to ordering more amazing lip balms!
VIP Membership
Just received my first order and I couldn’t be happier!! It was great to have a discount code which saved me more money than the VIP membership cost. Yes, I ordered a lot on my first order…. There is a major problem though. When my lip balms arrived and I tried the first one, I then had no choice but to open and try them all to see if they were all as good as the first. They are. Best lip balms I have ever used!
I wish the VIP room was easier to find when signing into the eclairlips site