Well, get ready to break out your sweet happy dance moves because with Eclair Lips Monthly VIP Membership, that's exactly what you'll get, plus some more bonuses that will have you feeling like a VIP all year round!
Membership is now CLOSED.
Each month, our subscribers receive two lip balms in flavors that aren't available on our website or in stores! They might be brand new creations or a customer favorite that we've taken out of The Vault just for our subscribers.
VIP Shopping Events and Insider Savings
Plus, you'll also get VIP invites to each and every new collection launch so you can shop before everyone else and receive VIP savings codes too!
Never Miss Your Favorite Flavors Ever Again!
Have you ever been disappointed when one of our amazing flavors sold out before you could get one? No more missing out for you! When you subscribe to Eclair Lips Monthly VIP Membership, you'll be busy sniffing the latest lip balm goodness we've concocted that month.
Frequently Asked QuestionsHow many lip balms will I receive each month?
Your package will include two exclusive lip balms each month.
What types of flavors will be included?
Desserts are our specialty, so you can expect flavors inspired your favorite ice cream, cakes, chocolate, pies, coffee, drinks...All the sweets!
Can I tell you my preferences? There are some flavors I might not like.
Unfortunately, making lip balm is a bit like baking muffins - you can't really make just one, and accommodating several preference requests would mean just that, which is something we can't do. If you receive a flavor that's not a favorite, we suggest gifting it to a friend to earn some BFF brownie points!
I know someone who would LOVE this! Can I buy a membership as a gift?
You sure can! Just check the Prepay for your membership and the Is this a gift? boxes before adding to your cart, and it will allow you to prepay 12 months, 6 months or 3 months of the membership, including all shipping charges.
How long does this membership last? Can I cancel?
Pre-paid memberships last 12 months, 6 months or 3 months and can't be cancelled or refunded once we've shipped the first package. Month-to-month memberships can be cancelled at any time. Just be sure to do so before the 8th of the month if you don't want to receive that month's shipment. Cancellations made after the 8th will be applied after that month's shipment. For example, if you cancel on September 10, you'll still receive the September shipment, but it will be your last one. If you cancel on September 7th, you will not receive the September shipment.
How do I cancel my month-to-month membership? Do I need to contact you?
Nope! You can do it at any time! If you've created an account with us, simply log into our website. If you haven't created an account, just use the email address you used to purchase your membership to sign up for an account. Once you've signed in, click on the Manage Subscription link just under the Account Details heading. From there, you'll have access to all sorts of options to update your account, including cancelling your membership.
What happens if I need to update my address or credit card?
You can update your address and payment information anytime. If you've created an account with us, simply log into our website. If you haven't created an account, just use the email address you used to purchase your membership to sign up for an account. Once you've signed in, click on the Manage Subscription link just under the Account Details heading. From there, you'll have access to all sorts of options to update your account, updating your shipping and billing addresses and credit card information. Please keep in mind that any changes must be made before the 8th of the month in order for them to apply to that month's shipment.
I moved and my shipment went to my old address. What do I do now?
If your shipment comes back as returned to sender, we'll be able to bill you a second shipping charge only and re-ship to you. If the order doesn't come back though, we unfortunately won't be able to issue a refund or ship another package since we don't keep extra packages on hand.
If I choose the monthly membership, which day of the month will I be billed?
We'll be processing payments on the 8th day of each month.
Which day of the month will my order ship?
We will ship on approximately the 15th of each month, give or take 2 days if that day falls on a weekend.
Do you ship worldwide?
For the time being, we'll be accepting subscribers from Canada and the US only.
Can I pay in USD?
While customers can browse and shop in USD on the rest of our site, our membership payment processor is only able to process transactions in CAD. To get a currency conversion estimate, click here. Spoiler: shopping in CAD when you're in the US is a pretty sweet deal!
I have an Eclair Lips gift card - can I use it towards my membership?
Unfortunately, our membership platform doesn't recognize our gift cards and they cannot be used to purchase Eclair Lips Monthly VIP Membership.
I have a coupon code - can I use it towards my membership?
Unless the code specifically states that it can be applied towards a membership, it cannot be used towards your Eclair Lips Monthly order.
Can I divide my payments on the pre-paid membership using Four?
Unfortunately, no. The Four payment processor isn't compatible with our membership payment processor but if this changes, we will be sure to announce it! On the rest of our website though, orders of $35 or more can be split into 4 payments using Four at checkout.
I'd like to pay via PayPal but don't see that option? What's going on?
Unfortunately, our PayPal isn't compatible with our membership payment processor, but if this changes, we will be sure to announce it. We really hope it does - we love PayPal too!
Can I collect Eclair Lips Rewards points on my purchase?
You sure can! Just be sure that you are logged in when you make your purchase so that it can be tracked in order for points to be awarded.
I forgot to sign in and didn't receive my Eclair Lips Rewards points. Can they be added after the fact?
Unfortunately, we're not able to award points retroactively, so be sure to log in before making your purchase.