Chocolate Mint Ice Cream *Classic

The formula consists of natural ingredients like cocoa butter, beeswax, coconut oil, vitamin E and delicious natural flavors!  

Here is the full ingredient list you’ll find on the labels: theobroma cacao (cocoa) seed butter, cera alba (beeswax, cire d’abeille), cocos nucifera (coconut) oil, caprylic/capric/myristic/stearic glycerides, aroma (flavor), tocopherol (vitamin E)

WHAT GOES INTO YOUR EXFOLIATING LIP BALM?

Sucrose, theobroma cacao seed butter, cera alba (beeswax), cocos nucifera (coconut) oil, caprylic/capric/myristic/stearic triglyceride, natural aroma (flavor), tocopherol (vitamin E)

SO WHAT DO THESE INGREDIENTS DO?

COCOA BUTTER: we feel this one is a miracle ingredient. You know why? It’s one of the main ingredients in chocolate. And chocolate is one of the wonderful miracles I enjoy in this life. And it’s awesome for even more reasons too! In my balm, it’s responsible to creating a wonderful protective layer that can help moisturize your lips even in the harshest climates. (Ahem, Canadian winters – you know I’m talkin’ ’bout you!) It’s also how I get that yummy chocolate smell.

BEESWAX: one of the key elements in creating that perfect consistency on your lips that stays put, keeps your lip balm solid so it doesn’t turn into a pile of guck at room temperature and it smells nice, too!

COCONUT OIL: another amazing ingredient that moisturizes and softens and can stand up to the weather when it’s being a jerk. And yes, it smells as amazing as it sounds – warm and tropical and delicious!

CAPRYLIC/CAPRIC/MYRISTIC/STEARIC TRIGLYCERIDES: this one might sound perplexing, but it’s actually a vegetable-based butter that helps give your lip balm that luxurious feel.

FLAVOURS: our flavours are specifically formulated to be used in lip balm, are cruelty and paraben-free and many of them are also natural, organic and food grade. But here is the funny thing – although they are called flavours, they don’t have much taste at all. So although your tube might smell like a slice of Banana Cream Pie, it won’t taste like one, of much of anything else, on your lips, but it will smell amazing under your nose!

VITAMIN E: not only is this great for your skin and helping protect against environmental damage, it helps boost the shelf life of our lip balm.

ARE YOUR PRODUCTS PEANUT/DAIRY/GLUTEN/EGG/FISH FREE??

While we don’t specifically add any peanut/dairy/gluten/egg or fish products to our formulations, some of our ingredients may have come into contact with these allergens while being processed by one of our suppliers.

DO YOUR LIP BALMS CONTAIN SOY?

Yes, our products do contain a small amount of soy.

DO YOUR LIP BLAMS CONTAIN [INSERT OTHER ALLERGEN]?

Unfortunately we cannot 100% confirm that our lip balms do not contain certain natural ingredients. Using cinnamon as an example, although we don't add cinnamon to any of our products, we do use natural flavorings that are made with components that could include cinnamon. Because the ingredients of the flavorings are considered to be a trade secret, our supplier cannot give us the complete breakdown of what is included in each one, only what they can certify is not found in the flavorings, and cinnamon is not on that list. So when a customer has a sensitivity, we recommend that they be cautious. Especially if a certain flavor (ex. chai) is known to have cinnamon or another spice in the actual real-life version, the flavoring very well could contain elements of that food that could cause irritation and we recommend avoiding those flavors. 

 

ARE YOUR LIP BALMS VEGAN?

Since our formula contains beeswax, it is not considered vegan. Otherwise though, the rest of our ingredient list is vegan.

ARE THERE ANY PRESERVATIVES IN ECLAIR LIPS?

One thing you’ll notice is that Eclair Lips is preservative free – woot! By sticking to a formula of strictly oils, waxes and butters that don’t require preservation, and giving them an extra little shelf-life boost with Vitamin E, we can keep things simple and natural.

WHY ONLY 12-24 MONTHS? I’VE HAD OTHER LIP BALMS THAT HAVE LASTED FOR YEARS!

Yup, I’ve had lip balms that have lasted that long too, and those that do usually have some extra ingredients to extend the shelf life. One of the things about using natural ingredients is that they will behave like natural ingredients. So if you had an open bottle oil you used that one time you tried a new recipe hanging around your kitchen for a long time, it would eventually go rancid, start to smell off and have a strange sticky consistency. And it works the same way for the lip balm.

OK, SO I FOUND A LOOPHOLE AROUND THE NO EATING THING AND LICKED MY LIPS, AND THE BALM ISN’T SWEET! HOW COME?

It all comes back down to this whole thing about not eating your lip balm.  Since it’s not meant to be eaten, I don’t sweeten it.  And besides, even if I did, it would just encourage you to lick your lips, and that my friend, will make them dry and chapped, which is pretty counter-productive.  So just follow my advice: sniff, apply and enjoy.

I RECEIVED MY LIP BALM AND ITS SOFTER/HARDER THAN I EXPECTED. WHY IS THAT?

Our lip balms are made of natural ingredients that may change consistency when stored above or below room temperature, so it's normal that they may be softer or harder when you receive them or if you store them in a warm or cold environment. If lip balm melts or softens, place it in the fridge for 15 minutes to re-solidify. If a lip balm has hardened, store it at room temperature (between 18-22 degrees Celsius) for an hour. These changes in consistency are normal and to be expected!

MY LIP BALM TURNED LUMPY/GRAINY AFTER A WHILE. WHAT HAPPENED?

This is a normal occurrence too! Cocoa butter can recrystallize after melting and re-hardening, causing your lip balm to develop a grainy or lumpy texture. While you can keep using your lip balm in this state, you can try to avoid it by keeping your lip balm somewhere with a consistent temperature. Lip balms kept in coat pockets are particularly susceptible to this consistency change.

CANDLES

WHAT GOES INTO AN ECLAIR LIPS CANDLE?

Our candles are made with hand-poured, 100% soy wax made from soybeans grown in the United States (as close to home as we could get!). Soy wax is all-natural, clean burning and comes from renewable resources so you can feel good about using our candles!

DO YOUR FRAGRANCES CONTAIN PARABENS OR PHTHALATES?

We know these are a big concern to a lot of consumers, so we took extra care in selecting fragrances that are free of both parabens and phthalates.

ARE YOUR CANDLES VEGAN?

Yes! They’re also cruelty free!

HOW LONG DO YOUR CANDLES BURN FOR?

Our candles have a burn time of approximately 35 hours when the recommended care instructions are followed. Burn time may vary depending on where your candle is located as areas with a draft may cause it to burn faster.

HOW DO I TAKE CARE OF MY ECLAIR LIPS CANDLE?

It's important to take care of your candles to ensure a long burn time, so here are a few of our best tips:

• Trim your wick to 1/4 inch in length before you light it each and every time.

• Aim to burn your candle for approximately 1 to 2 hours each time to melt the wax all the way to the edge of the jar, but don't burn it for more than 4 hours. Lighting your candle for shorter periods might cause tunneling and eventually drown out your wick. To solve this problem, just let your candle burn until the wax melts up to the edges.

• When only 1/2 an inch of wax remains, it's time to stop using your candles and recycle your jar!

WHOA, I CAN RECYCLE THE JAR OF MY ECLAIR LIPS CANDLE?

Yes, you can! We recommend you stop using your candle when 1/2 an inch of wax remains, at which point you can recycle the jar! When your candle is solid and cool, simply fill with boiling water and let sit for about two hours until wax melts and rises to the top. Carefully remove the wick, wash the jar with warm soap and water and voilà!

ARE THERE ANY SAFETY TIPS I SHOULD KNOW WHEN BURNING CANDLES?

Of course! Here are the biggest things to keep in mind when burning a candle:

• Your candle will be hot while burning and should not be moved while the wax is melted. Once you've carefully extinguished it, wait for your candle to re-solidify before touching or moving it.

• Always remain in the room with your candle and never leave it unattended. Keep your candle away from children and pets and anything flammable like paper or drapes.

• Burn your candle in a well-ventilated room, on an even surface that is heat resistant and away from drafts.

• If pieces of wick or other debris fall into the wax, carefully remove them once you've extinguished the flame.

I USED MY CANDLE AND NOW THE SURFACE OF THE WAX IS ROUGH/BUMPY! WHAT HAPPENED?

It's normal for the surface of your candle to be rough or uneven after you burn it - it's a natural property of soy wax. This does not affect the performance of the candle, it’s just a by-product of using an all-natural wax!

WHY ARE THERE “WET SPOTS” ON THE SIDE OF MY CANDLE?

This is normal too and is caused by temperature changes that make the wax pull away from the glass slightly as it contracts and retracts. This is just cosmetic and does not affect the performance of the candle!

ECLAIR LIPS REWARDS

WHAT ARE ECLAIR LIP REWARDS POINTS?

Eclair Lips Rewards is our loyalty reward program that allows us to give back to our customers! You receive 10 points for every $1 spent, and at 1000 points you can start redeeming your points for free lip balm! There are also bigger rewards, so if you’d rather let your points stack up that’s an option too. Just be sure that you are logged in when you make your purchase so that it can be tracked in order for points to be awarded.

HOW DO I FIND MY ECLAIR LIPS REWARDS TOTAL?

To view your rewards total, just click Log in the top right of the screen to sign in. From there, click the crown icon on the bottom right of the screen and it will display your rewards total.

I FORGOT TO SIGN IN AND DID NOT RECEIVE MY ECLAIR LIPS REWARDS POINTS. CAN THEY BE ADDED AFTER THE FACT?

Unfortunately, we're not able to award points retroactively, so be sure to log in before making your purchase.

HOW DO I REDEEM MY ECLAIR LIPS REWARDS POINTS?