Blog

Do we publish all the reviews we get?
I know I sometimes question whether the reviews on a site are real or not, especially when they are all 5-stars and a little generic. But I’m a big believer in making sure all our reviews are authentic, so the...
I'm perfectly happy with my "gross" nails
Some of the mean comments I get on social media are actually a really good opportunity to bring a bit of awareness to Body Focussed Repetitive Behaviours, which is the reason my nails look like you see in the video below....
Does being autistic help me make better lip balm?
Well, this might surprise you, but I feel that me being autistic has helped me create a really good product. I’ve talked before about some of my Body Focused Repetitive Behaviours, but one I didn’t mention yet is that I...
How We Decide When To Give Free Shipping
Do you ever wonder how companies decide how much you need to spend to get free shipping? Well, I can’t speak for all businesses, but I can tell you how I do it! First thing to know is that shipping...
Who makes our lip balm?
When I make lip balm, I’m usually working alongside my husband Mario. At the moment, we’re the only two employees of the company, so when I need a hand, he’s my go-to person! What usually happens is that he’ll load...
An important change to our packaging
We've got some big news about our packaging - watch this video for all the details on our big announcement. Start shopping the new format here.   
Talking Viral Videos With Global News
We had the pleasure of meeting Suzanne Lapointe from Global News to chat about the viral success we've seen with our behind-the-scenes lip balm making videos. You can watch the segment below, or read the article here.
What does our tinted lip balm look like?
If you're wondering what our tinted lip balm shades look like, you're in the right place!  We have five shades in our collection that I have swatched onto my arm in the photo below. I have a pretty light skin tone,...
The Big Update
I got a question on Facebook that made my heart sink. Not that it was a bad question. It was a perfect question. But it's just that I wish I had a different answer. Here's what it said: "I have...
All About Good Manufacturing Processes
I made a video talking about how our ingredients have expiry dates where we showed the custom labels that we make for every ingredient we receive, and some people were curious about them. This is all part of the Good...
Behind the Business: Deirdra Caso and EasyJug
Curious about the magic that makes a business come to life? Join me each week as I introduce you to fellow business owners as they share their inspiring beginnings and the things they cherish most about their entrepreneurial journey.  ...
Behind the Business: Trisha Flanagan
Meet Trisha Flanagan, Jewellery Artist Trisha Flanagan, a graduate of Alberta University of the Arts' Jewelry and Metals department, runs her own studio in Calgary, AB, Canada. Her work reflects her belief that jewellery should possess purpose beyond beauty, even if...
The Very Boring Secret To My Success
So what's the secret to my success? It's a question I get a lot, especially since I've been in business making only lip balm for eight years now. People are often flabbergasted that we're busy enough to have a team...
How You Let People Pay For Your Product Matters
Today, I wanted to talk about PayPal and credit card merchant fees, and a common mistake that I see new business owners making. So every time a store gets a sale where the customer uses a credit card or PayPal,...
Are You Making It Harder For People to Buy Your Products?
I have a post a while back about how I find it interesting that I get a lot of business questions about making lip balm, but very rarely about selling the product because without the selling, there wasn't really a business....
How Do We Use Lip Balm Waste?
I recently discussed how we end up with lip balm waste, but now it's time to find out what we do with it.  Over the years, I’ve had a LOT of ideas for lip balm flavors, but they don’t always...
How Do We End Up With Lip Balm Waste?
Yes, sometimes, there is waste. I think it’s like that in any manufacturing setting, and even in our own homes and kitchens. While we do what we can to minimize waste, sometimes stuff happens, and rather than throw out that...
Where Did I Get The Name 'Eclair Lips'?
People have asked why chose the name of Eclair Lips for my company, and it makes me so happy to share this with you because there was a lot of thought and love put into that choice. Right from the start,...
Do We Get Headaches From the Flavors We Use?
The really cool part of the natural flavorings that we use to make our lip balms is that the smell is really not all that strong! So it doesn't cause headaches when we're measuring and mixing ingredients when we're production. What...
Are Our Shipping Rates Crazy?
I got a comment from someone saying our shipping rates were crazy, and I wanted to talk about that. With so many big online retailers offering free shipping, it's easy to think that shipping a package doesn't really cost much. But...
All About Product Labels
I get a lot of questions about product labels, and I thought I’d put together a little series about them! Getting Labels Made vs. Printing Them Yourself First thing people ask is where to buy labels, and there are so...