Blog

All About Good Manufacturing Processes
I made a video talking about how our ingredients have expiry dates where we showed the custom labels that we make for every ingredient we receive, and some people were curious about them. This is all part of the Good...
The Very Boring Secret To My Success
So what's the secret to my success? It's a question I get a lot, especially since I've been in business making only lip balm for eight years now. People are often flabbergasted that we're busy enough to have a team...
How You Let People Pay For Your Product Matters
Today, I wanted to talk about PayPal and credit card merchant fees, and a common mistake that I see new business owners making. So every time a store gets a sale where the customer uses a credit card or PayPal,...
Are You Making It Harder For People to Buy Your Products?
I have a post a while back about how I find it interesting that I get a lot of business questions about making lip balm, but very rarely about selling the product because without the selling, there wasn't really a business....
How Do We Use Lip Balm Waste?
I recently discussed how we end up with lip balm waste, but now it's time to find out what we do with it.  Over the years, I’ve had a LOT of ideas for lip balm flavors, but they don’t always...
How Do We End Up With Lip Balm Waste?
Yes, sometimes, there is waste. I think it’s like that in any manufacturing setting, and even in our own homes and kitchens. While we do what we can to minimize waste, sometimes stuff happens, and rather than throw out that...
Where Did I Get The Name 'Eclair Lips'?
People have asked why chose the name of Eclair Lips for my company, and it makes me so happy to share this with you because there was a lot of thought and love put into that choice. Right from the start,...
Do We Get Headaches From the Flavors We Use?
The really cool part of the natural flavorings that we use to make our lip balms is that the smell is really not all that strong! So it doesn't cause headaches when we're measuring and mixing ingredients when we're production. What...
Are Our Shipping Rates Crazy?
I got a comment from someone saying our shipping rates were crazy, and I wanted to talk about that. With so many big online retailers offering free shipping, it's easy to think that shipping a package doesn't really cost much. But...
All About Product Labels
I get a lot of questions about product labels, and I thought I’d put together a little series about them! Getting Labels Made vs. Printing Them Yourself First thing people ask is where to buy labels, and there are so...
Reasons I Reject Job Applications
One of the things that I had to learn to do as a business owner is hire people. It was intimidating at first, but luckily I learned a few tricks along the way. And one of them is asking people...
Why We Don't Send Staff to Events
While it sounds simple enough, there's actually a lot involved in sending staff to a long-distance event. We're a tiny company, we're currently a staff of four, and two of those people are me and my husband. So if any of us are away, it...
How I Stay Positive Despite the Negative Comments
While I do my best to make respectful videos that address some of the criticism I get, I have to get myself in the right frame of mind to do it, which isn't always easy when people are mean. But...
How Do I Feel About My Job?
I absolutely love my job, but it's not to say that there aren't some downsides. To start with the good stuff: I love being the one that makes decisions, that I get to be creative, and that I don't have...
Would We Sell More Lip Balm If We Used Machines?
Investing in machinery to automate our processes isn't something I feel is a good move for my business at the moment because we don't sell enough lip balm for it to make sense. But what if we did automate everything...
How We Help Groups Fundraise With Lip Balm
Have you ever seen anyone fundraising by selling lip balms? Probably not, which is what makes Eclair Lips such a fun and unique option for schools, groups, and non-profits. By registering with our fundraising program, organizations can order lip balms...
Do My Kids Think I'm Cool?
Someone asked if my kids think it's cool that we run a lip balm business. And, the answer is no. It's pretty much the only thing that they've ever known because we've been doing this for so long, so they...
What Helps Me Stay Passionate About My Job
Making and selling a product that I love sure helps keep me passionate. But knowing that each day I can push the limits of what others, and even what past versions of myself, have thought were possible for me is what...
Do I Prefer Making Scraping Videos or Voiceovers?
Oh, this is an interesting question. Do I like making the scraping videos or the voiceovers more? Well, it might surprise people, but it's actually the voiceover part. About 15 years ago, I discovered that I really loved writing and...
Why I Respond to Criticism
One of the things that I'm criticized for is making videos responding to criticism. Some of it comes from people who want to encourage me and tell me to ignore the trolls. And of course, some of it comes from...
How Often Do I Make Lip Balm?
So how often do I make lip balm? That has changed a lot through the years. At first, I made a few dozen tubes every month or so because I was just starting out, and I really didn't sell that...