Blog

How We Clean Our Equipment
I got this question a few times: How do we clean these giant lip balm trays that have all just been coated and wax and oil?  Well as you can imagine, this used to be a really big source of...
How Many Lip Balms Can I Make in a Day?
I get this question a lot - how many lip balms can I make in a day?  I don't make this number every day, but we have 15 filling trays and each one of them holds 225 tubes. On days...
How Our Holiday Season Makes Me A Late Shopper
It is smelling mighty minty over here, and that's because the Holiday Collection is in the shop! What's ironic though, is that although I make sure our business is always ready for Christmas well in advance, I am always so...
What is a Flavor Twin?
I recently mentioned that we have "flavor twins" - lip balms that are the exact same flavor but have different labels - and there were a lot of questions! So it all started a couple of years ago when we...
The Secret About our Candy Cane Ice Cream Lip Balm
I don't think I'll be ruining any surprises if I tell you that one of the holiday flavors we launched on October 19 was Candy Cane Ice Cream. But what some of you might be surprised to find out is...
How I Pi$$ed Off A Lot of People
A few years ago, I was at a self development event and I wrote these words in my notebook: Piss off more people! I still laugh about it, but the gist of it was to stop making myself small for...
Why I Refuse to Make Unscented Lip Balms
Making natural lip balms and dessert flavors is what my brand is all about. So when people ask if we consider making an unflavored lip balm, I have to admit my inner child is downright horrified at the idea. The...
How to Use Our Exfoliating Lip Balm
You know, I thought it would be a perfect day to talk about our exfoliating lip balms!  Our exfoliating lip balms looks just like a regular lip balm, but when you open it up you'll notice from the texture like...
A Product Isn't Just An Ingredients List
I feel like I've had several people ask what makes my brand different from others, and I think that what they don't understand is that you don't need to reinvent the wheel as a business in order to be viable....
Why I Stopped Doing Trade Shows
For a few years, I exhibited at a lot of trade shows which are industry-only events that aren't open to the public. I travelled to Halifax, Toronto, New York and Atlanta. And while I'm really proud of how I represented...
We Know There Are Cheaper Lip Balms
People often leave me comments telling me how they can get a drugstore brand lip balm for less than one of ours. And I just wanted to let you all know that this isn't exactly a surprise to me. I'm...
Why I’m Glad My Lip Balm Business Didn’t Go Viral Sooner
I know a lot of people start businesses with the hopes they’ll go viral right away, but I am honestly so glad that it didn’t happen that way for us. Eclair Lips has been in business for 7 years now,...
Are Our Reviews Fake?
I was surprised to see a comment recently from someone suggesting that our reviews are fake, but I think we've all heard of situations where reviews weren't 100% honest.So, I thought I'd share how we handle reviews! To make sure...
Why We Don't Give Free Samples
I often get comments from people asking if they can have a free sample of our lip balm, and the answer is no. First off, the cost of making a sample is too high for a small business like ours...
Why We Changed Our Prices
One of the interesting things about going viral is that we were faced with a huge demand for our lip balms and had to react fast. Normally, we buy supplies a few times throughout the year, but I had to...
Why We Can't Change Our Formula For You
We get a lot of questions about the ingredients and our lip balms, which is to be expected, and we're always happy to answer them. But every once in a while, we'll have someone asked us if we consider changing...
Same Ingredients, Different Lip Balm?
It’s true, most of the lip balms out there have a lot of the same ingredients. In many ways, cosmetic formulation is a lot like baking. No matter what kind of cookie you're making, you're going to need a few...
Why We Only Ship to Canada and the US
The truth is, I really wish we could sell to people all around the world. But we just can't. The way it works is that each country has its own regulations when it comes to selling cosmetics there that are...
Why We Use Plastic Tubes Instead of Paper
People often ask us if we've thought about using eco-friendly packaging and the answer, of course, is yes! On the shipping front, we use recycled padded paper mailers. There's as much plastic in a bubble mailer as there is in...
Why We Don't Add Fresh Fruit to our Lip Balm
People often suggest we add fruit to our lip balm. And while that sounds natural and delicious, real fruit will actually spoil really quickly and grow bacteria and mold unless there's a preservative to keep it from going bad. Food...
How I Know How Much Flavor to Use
Knowing how much flavor to put into the lip balm is really important and there's a method to it. Anytime you buy an ingredient that can be used for making cosmetics, it comes with usage guidelines that tell you the...